KAIDENCE

FAQ.

Straight answers to what people usually ask before they enquire.

The basics

01What does Kaidence actually do?
We automate the repetitive work that slows a business down. That means booking automation, email and inbox automation, follow-ups and review requests, custom apps, landing pages and AI marketing research. We design it, build it and keep it running for you.
02What kind of businesses do you work with?
UK businesses of all kinds, from practitioners and celebrants to online shops and content creators. If a job in your week is repetitive, there's a good chance we can take it off your plate.
03Do I need to be technical?
No. We handle the setup, the build and the running of it. You tell us how your business works and approve what we build; we do the rest.

Cost & timing

04How much does it cost?
Every business needs something different, so we price each job to fit rather than publishing a one-size price list. Your enquiry is free, and you'll know exactly what it costs before any work starts.
05How long does it take?
It depends on what we're building: a single automation is quicker than a custom app. We'll give you a realistic timeline when we come back to your enquiry.
06Is there a contract? Can I cancel?
Ongoing plans are monthly and you can cancel at any time. There's no long lock-in.

Working together

07Do I have to change the tools I already use?
Usually not. We build around the tools you already use, so your process stays recognisable and only the repetitive parts disappear.
08Will the AI say things I haven't approved?
No. Nothing goes live until you've seen exactly what it will say and do and signed it off, and you can see what's been done on your behalf at any time.
09What happens once it's live?
We don't hand it over and walk away. We keep it running, keep an eye on it and improve it as your business changes.

Your data

10What happens to my data, and my customers' data?
We're UK-based and work to UK GDPR. We don't sell personal data or use it for advertising, and we only share it with the small number of providers that run the service. Our privacy policy lists them, and businesses get a data processing agreement.

Getting started

11How do I get started?
Send us an enquirytelling us what's eating your week. We'll come back with how we'd automate it and whether it's worth doing, free and with no obligation.

Didn't find your answer?

Send us an enquiry with your question, or email hello@kaidence.co.uk.

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