FAQ.
Straight answers to what people usually ask before they enquire.
The basics
01
We automate the repetitive work that slows a business down. That means booking automation, email and inbox automation, follow-ups and review requests, custom apps, landing pages and AI marketing research. We design it, build it and keep it running for you.
02
UK businesses of all kinds, from practitioners and celebrants to online shops and content creators. If a job in your week is repetitive, there's a good chance we can take it off your plate.
03
No. We handle the setup, the build and the running of it. You tell us how your business works and approve what we build; we do the rest.
Cost & timing
04
Every business needs something different, so we price each job to fit rather than publishing a one-size price list. Your enquiry is free, and you'll know exactly what it costs before any work starts.
05
It depends on what we're building: a single automation is quicker than a custom app. We'll give you a realistic timeline when we come back to your enquiry.
06
Ongoing plans are monthly and you can cancel at any time. There's no long lock-in.
Working together
07
Usually not. We build around the tools you already use, so your process stays recognisable and only the repetitive parts disappear.
08
No. Nothing goes live until you've seen exactly what it will say and do and signed it off, and you can see what's been done on your behalf at any time.
09
We don't hand it over and walk away. We keep it running, keep an eye on it and improve it as your business changes.
Your data
10
We're UK-based and work to UK GDPR. We don't sell personal data or use it for advertising, and we only share it with the small number of providers that run the service. Our privacy policy lists them, and businesses get a data processing agreement.
Getting started
11
Send us an enquirytelling us what's eating your week. We'll come back with how we'd automate it and whether it's worth doing, free and with no obligation.
Didn't find your answer?
Send us an enquiry with your question, or email hello@kaidence.co.uk.